Last updated: 12 October 2026.
The controller of personal data collected through reparapido.es is Repara Rápido, located at Avenida Camí Nou, 64, 46950 Xirivella, Valencia. For privacy enquiries or requests to exercise your rights, email info@reparapido.es.
Depending on the service requested, we may process identity and contact details (name, email address, phone number), repair and device information, pickup or delivery addresses, billing and order details, messages you send us, and technical information required for website functionality and security.
Payment details may be processed by external payment providers. This policy does not imply that we store complete payment-card numbers. Before handing over a device for repair, we recommend removing SIM and memory cards and backing up your information. We do not request access to private device content unless strictly necessary for the service and supported by an appropriate legal basis.
We may share data with providers necessary to deliver the service, such as website hosting, email, payments, delivery, technical support and analytics providers, to the extent these services are used. Data may also be disclosed where required by law. Processors must provide appropriate contractual protections.
If a service provider processes data outside the European Economic Area, we will use the safeguards required by applicable law, such as adequacy decisions or standard contractual clauses, as appropriate. You can request information about applicable safeguards using the contact details above.
We retain data for as long as necessary to manage requests, deliver services and address potential claims, and afterwards for the periods required under applicable tax, accounting or other laws. Data processed solely on the basis of consent is retained until consent is withdrawn or the information is no longer needed, unless retention is legally required.
Where applicable, you can request access, correction, erasure, restriction, objection and portability of your personal data, and withdraw consent without affecting earlier lawful processing. Contact info@reparapido.es. You may also lodge a complaint with Spain's Data Protection Agency (AEPD).
The site may use necessary technical cookies and, where enabled, analytics or marketing cookies subject to applicable information and consent requirements. Specific categories, vendors, durations and preference controls should be explained in the relevant cookie policy or consent panel.
Our services are primarily intended for people legally able to enter into contracts. If we process children's information, we will follow the applicable safeguards and parental-consent requirements.
We may update this notice to reflect changes to our services or the law. The published version will display its update date.
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